Provisions Ordering

ORGANIZATION AND HOURS OF OPERATION

NAVSUP Fleet Logistics Center Pearl Harbor (FLCPH) is the central 9M subsistence provisions ordering point for all in-port Pearl Harbor, pier side deliveries while also providing direct support to CTF-33 Combat Logistics Operations (CLO), Replenishments at Sea (RAS), Schedule of Events (SOE) in the Middle Pacific (MIDPAC) Hawaii Area of Responsibility (AOR).

 
The FLCPH Subsistence Prime Vendor (SPV)/Customer Service Representatives (CSR) work within the Logistics Support Division, located on the 1st floor of Bldg. 475 in the Headquarters of the NAVSUP FLCPH Joint Base Pearl Harbor - Hickam. Business hours are from 0600-1500, Monday thru Friday and closed weekends and Federal Holidays.

NAVSUP FLCPH SPV CUSTOMER SERVICE CONTACTS

OFFICE PHONE # (808) 473-7648, (808) 473-7626, (808) 473-7574, (808) 473-7638
 
CSR e-mail: SPV.NAVSUPFLCPH@NAVY.MIL
 
Naval Message: NAVSUP FLT LOG CTR PEARL HARBOR HI
 
For SIPR, use the following email address:
 
CDO e-mail: CDO.NAVSUPFLCPH@NAVY.SMIL.MIL

SUBSISTENCE ORDER SUBMISSION REQUIREMENTS

Units will use Y. Hata & Company catalog (N0060B) via FSM, which will include Y. Hata & Co., Meadow Gold, Ham Produce, Patisserie, and national beverage companies. Provisions requests must be in standard MILSTRIP format, generated from FSM via compact disc (CD), email or hard copy message (.txt file preferred, but will also accept PDF format).
 
Ensure to submit MILSTRIP to SPV Distro email (spv.navsupflcph@navy.mil), with at least 30-45 days lead time in order to maximize fill rates. A number of products ordered through listed vendors are outsourced from Mainland suppliers, thus requiring these longer lead times. Submitting orders with less than the requested lead times will affect requested load out. Walk-ins are welcome.
 
REQUIREMENTS AFTER ORDER IS TRANSMITTED

Once 9M Subsistence Orders are received and processed within STORES WEB, customers will receive an SPV SUBSISTENCE CONFIRMATION e-mail. The Order Confirmation message will include the RDD, scheduled time of delivery, and location of delivery. If an e-mail is not received within 24 hours, please contact one of the above numbers/ e-mails.
 
 ORDER CANCELLATIONS

In order to mitigate any unnecessary costs incurred by the U.S. Government (e.g. warehouse storage charges, transportation costs, restocking fees, etc.) all units are required to immediately notify NAVSUP FLCPH SPV/CSRs of any short fused, potential provision order cancellations.

SUBSISTENCE ORDERING MINIMUM LEAD-TIMES



Seven (7) business days. When requesting an RDD, do not include the day the order was submitted, weekends, or holidays (e.g. When submitting a requisition on Monday, count Tue through Fri (four days). Resume count the following Mon and continue to Wed (seven days). Be aware, if requisitions are submitted on a Fri, RDD projections will not begin until the following Monday.



21 business days. Units scheduled to go underway and requiring a load out (either initial or top off) are encouraged to submit orders 21 days prior to their estimated underway date. Best practices have shown that submitting orders by type (frozen, chill, and dry) and scheduled separately, helps reduce vendor delays and backlogs.



30 business days and will need to upload a copy of the FLCPH SPV catalog. Transient units have shown to have a significant In Port Replenishments (INREP). Thus, longer lead times are meant to ensure products can be sourced and obtained, many from mainland, since certain items are not organic to Oahu, Hawaii.



45 business days and will need to upload a copy of the FLCPH SPV catalog. Aircraft carriers and large deck amphibious assault ships have a substantial INREP. Thus, longer lead times are meant to ensure products can be sourced and obtained, many from mainland, since certain items are not organic to Oahu, Hawaii.