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ACOM for Naval NETWAR/FORCEnet Enterprise (NNFE) Support 
Ms. Karen L. Fenstermacher -
Deputy Commander for Corporate Operations and Chief Information Officer, NAVSUP
Concept of Operations
The Naval Network Workforce Command (NETWAR) FORCENET Enterprise (NNFE) is chartered to develop an agile, cost-focused team to execute the delivery of FORCEnet. Its vision is a Warfighting enterprise that effectively delivers warfighting and business information capabilities and systems, tactics, techniques and procedures, and people to the Naval, Joint and Coalition Forces to win all phases of warfare. The NNFE mission is to lead the execution of FORCEnet and optimize the employment of information operations, signals intelligence, and space capabilities; and to develop, deliver and sustain end-to-end doctrine, organization, training, material, leadership, personnel and facilities capabilities for secure, interoperable, and integrated sensors, weapons and networks to Naval forces across the range of warfighting. NAVSUP serves as an advisory member on the NNFE Board of Directors, which ensures that vision and focus are maintained throughout the Enterprise, along with providing a venue for barrier escalation and decision making.
Principal Objective
Measure, improve and sustain the delivery of information technology (IT) products and services, including electronic systems supply support to the global, integrated Naval logistics establishment through overarching governance and implementation of cost-wise strategies, ensuring that IT capabilities are aligned under NNFE to provide combat capabilities through technology-enabled logistics that delivers the right force, with the right readiness, at the right cost, at the right time -- today, and in the future.
Short-term Objectives
- Attain and sustain Supply Material Availability (SMA) at equal to or greater than 95 percent for NNFE systems supported by performance based logistics (PBL) arrangements, and 95 percent for systems supported by other means.
- Reduce number of unfilled customer orders by 5 percent, average age of unfilled customer orders by 10 percent and average customer wait time by three days for each NNFE system.
Principal Customers
- Commander, Naval Network Warfare Command (NETWARCOM)
- Commander, Space and Naval Warfare Systems Command (SPAWAR)
- All Navy commands, regardless of echelon, dependent upon NAVSUP for supply support of NNFE systems
Key Performance Metrics
- Supply Material Availability (SMA)
- Unfilled customer orders
- Average wait time for NAVSUP-managed material integral to NNFE systems
Process Improvements
- Implementation of comprehensive, seamless NNFE logistics support via PBL arrangements.
- Achievement of full-range, seamless logistics IT support capability through an implementation of Enterprise Resource Planning (ERP) functionality that best commercial practices, complemented by "One Supply" integration of military-specific IT capabilities not subsumed by ERP deployment.
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