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Key Things to Assist With Your Move

  • Provide your personal email and cell phone number for contact purposes while you are in transit
  • Let us know if you need special packing for items like: German Shrunks, gun safes, hot tubs, Mounted animal heads, surfboards, antiques, fragile items, glass/marble tops, etc.

For assistance with completing your move application or entitlements, visit our website at:

https://navsup.navy.afpims.mil/NAVSUP-Household-Goods/Home/

Navy HHG Audit

Submit or check status of your Personally Procured Move (PPM):

Website: https://navsup.navy.mil/NAVSUP-Household-Goods/PPM/

Phone: (888) 742-4467

Visit your local Personal Property Office for the below type moves:

  • If you are moving personal property as "Next of Kin"
  • Summary Courts Officer
  • Joint Moves (if you are in two different services, each member creates separate move application).

Navy Military Claims Office

Toll Free: (888) 897-8217

Comm: (757) 440-6315

DSN: 564-3310

Email: NorfolkClaims@navy.mil

Website: www.jag.navy.mil/organization/code_15.htm

Personally Procure Move (PPM)

  • Navy members separating in a "non-pay status" are not eligible for an advance payment.
  • First-time Movers are not eligible for an advance payment.
  • Locations serviced by the One-Time-Only rate program are not eligible to do a PPM.
  • All other Navy members must provide a copy of a vehicle rental reservation or Transportation Service Provider’s estimate to be eligible for a funds advance.
 

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