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Office of Inspector General (NOIG)

Our mission is to inspect, investigate, or inquire into any and all matters of importance to the NAVSUP Enterprise.

Our vision is to be viewed as "the conscience of the Enterprise" – making a difference, adding value at ALL levels through proactive assistance, advice, and advocacy.

Our guiding principle is to support the NAVSUP Commander in maintaining the highest level of integrity and public confidence.

  • Provide candid, objective, and uninhibited internal analysis and advice.
  • Emphasize integrity, ethics, efficiency, and discipline.
  • Perform with the highest standards of ethical leadership.
  • Be an advocate for NAVSUP Sailors, Marines, civilian employees, and their families.
  • Always exercise fairness, impartiality, and timeliness in accomplishing our mission.

The Inspector General's office performs several functions to ensure that NAVSUP's mission is being accomplished effectively, efficiently and in compliance with the Strategic Plan and applicable rules and regulations. The IG provides the Commander with independent and objective analysis of claimancy operations and other issues of concern. The IG staff accomplishes this through periodic site visits to assess field activities, by providing employees with an avenue to submit their concerns, and by conducting special investigations as tasked by the Commander. The NAVSUP IG, like other Echelon II IGs, also has an additional duty relationship with the Naval Inspector General.

Key functions of the NAVSUP IG office include:

Fraud, Waste and Abuse Hotline

The purpose of NAVSUP's Hotline Program is to provide a means to identify and eliminate fraud, waste, abuse and inefficiencies in the operations of both NAVSUP and the Navy. To be effective, the program requires all personnel to be vigilant against the possibility of illegal or improper acts, and to report to the chain of command, an IG, or an IG’s representative, such as a lower echelon activity's Command Evaluation Officer, any improprieties in this regard. The hotline is a means by which anyone – whether a NAVSUP employee, contractor or member of the general public – can report instances of Fraud, to include Contracting and Procurement Fraud; Waste; Abuse of Authority; Gross Mismanagement; Military Whistleblower Complaints; and Improper Mental Health Referrals.

Callers may opt to remain anonymous; however, if you file your complaint anonymously, we will not know who you are. As such, we will not be able to contact you to request additional information or to give you the results of the investigation. You may also request confidentiality. In this case, we will make every effort to protect your identity from disclosure; however, we cannot guarantee absolute confidentiality since disclosure may be required during the investigation or in the course of corrective action.

The NAVSUP IG staff conducts independent investigations into alleged misconduct and, if substantiated, recommends corrective actions to cognizant officials. To submit a complaint on-line, or to learn more about the hotline program, call our Hotline Program Manager at 1-800-944-8630 (complaints) or (717) 605-7475 (information).


Command Inspection Program

On behalf of the NAVSUP Commander, the IG staff, augmented by a team of subject matter experts from throughout the NAVSUP claimancy, periodically visits each field activity to ensure compliance, readiness, and effectiveness of operational and administrative programs; to identify best practices for benchmarking within the NAVSUP Enterprise; and to provide assistance and training as required. For more information about the inspection process or for the schedule of upcoming site visits, call our Command Inspection Program Manager at (717) 605-7468/DSN 430-7468.


External Audit Liaison

The IG office serves as the NAVSUP liaison to organizations that conduct audits, inspections or assessments involving any portion of the NAVSUP claimancy. Those organizations include the Government Accountability Office, the Department of Defense Inspector General, the Naval Audit Service, and the Naval Inspector General. To learn more about the audit process, call our Audit Director at (717) 605-7471 (DSN 430-7471).


Risk and Opportunity Assessment

The Secretary of the Navy directs an annual assessment of the DON's vulnerabilities to risk, and opportunities for improvement. The NAVSUP IG manages and coordinates input from Enterprise Commanders and Commanding Officers. The results of NAVSUP's annual Risk and Opportunity Assessment are forwarded to the Naval Inspector General and Naval Audit Service. For more information about the Risk and Opportunity Assessment, contact our Program Manager at (717) 605-7471 (DSN 430-7471).


Command Evaluation Program

The Chief of Naval Operations requires that an independent, in-house assessment capability, designed to assist the Commander in improving mission accomplishment, integrity of command, and economical use of resources, be available. The NAVSUP IG manages a Command Evaluation Program with independent review and assessment capability. The IG Office offers advice and counsel to Echelon III and IV Command Evaluators when requested. For more information about the Command Evaluation Program, contact our Program Manager at (717) 605-7471 (DSN 430-7471).


POC

Inspector General
Comm (717) 605-7272 (DSN 430)

Command Audit Liaison Director
Comm (717) 605-7471 (DSN 430)

Command Inspection Program Manager
Comm (717) 605-7468 (DSN 430)

Risk and Opportunity Program Coordinator
Comm (717) 605-7471 (DSN 430)

Command Evaluation Program Manager
Comm (717) 605-7471 (DSN 430)

Hotlines and Investigations Program Manager
Comm (717) 605-7475 (DSN 430)

Fraud, Waste & Abuse Hotline
Comm (717) 605-5616 (DSN 430)
US Toll Free 1-800-944-8630
Japan Toll Free 1-800-538-9720
Fax (717) 605-2410 (DSN 430)
eMail NAVSUP Fraud, Waste & Abuse Hotline Form

Mailing Address
Naval Supply Systems Command
Attn: NAVSUP Inspector General
5450 Carlisle Pike, PO Box 2050
Mechanicsburg, PA 17055-0791

What Issues Should Be Reported to the Hotline?

Not all issues reported to the hotline are considered appropriate for investigation by Inspector General doctrine as some issues have other means of redress. However, the below list is provided as a guideline of issues that should be reported to the NAVSUP Hotline. Additional information is available at the Navy Inspector General's website.

  • Additional information is available at the Navy Inspector General's website.
  • Violations of law, rule, or regulation
  • Substantial and specific danger to public health or safety
  • Contract and procurement irregularities:
  • Cost/labor mischarging
  • Defective pricing
  • Defective parts
  • Bid rigging
  • Product substitution
  • Spare parts overpricing - These will be forwarded to Navy Price Fighters
  • Bribery and acceptance of gratuities
  • Significant cases of mismanagement
  • Conflicts of interest
  • Travel (TDY/TAD) fraud
  • Abuse of authority
  • Theft and abuse of Government property
  • Military Reprisal (Violations of the Whistleblower Protection Act involving service members)
  • Violations of the Whistleblower Protection Act involving Defense contractor employees and non-appropriated fund employees
  • Improper referrals of military personnel for mental health evaluations
  • Gross waste of funds

DOD appropriated fund employees come under the jurisdiction of the Office of Special Counsel for investigations of violations of the Whistleblower Protection Act.

EEO and sexual harassment complaints should be reported to your command EEO representative, Human Resource Office or Military Equal Opportunity Coordinator.

We recommend that you read the following information about what to include in your complaint and consult the Navy Inspector General’s website before you submit your Hotline complaint.

When calling or sending in a complaint, please be as specific as possible. Your complaint should provide:

  • service member's or employee's full name
  • rank or pay grade
  • duty station
  • specifically what wrongdoing you are reporting
  • specific dates and times
  • specific location where wrongdoing occurred
  • how the individual completed the alleged wrongdoing
  • why the individual perpetrated the offense
  • why you believe the alleged activity was misconduct
  • what law or instruction was broken or violated
  • what you would like done about it

We encourage you to submit the allegation(s) in writing by e-mail, fax, letter, or using the online complaint form. Our experience has shown that written complaints are more organized, provide more details, and are less emotional.

We will evaluate your complaint and request more information, if necessary. Keep in mind, if we conduct an investigation, you will be interviewed and you will be able to provide additional information and documents at that time.

We encourage you to register complaints and grievances through appropriate management and grievance channels, and submit suggestions for management improvements through the proper DoD Incentive Awards Program. Personnel matters involving requests for individual relief should be handled through the appropriate grievance channels.

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