HHG Brochures

NO ORDERS = NO HOUSEHOLD GOODS SHIPMENTS - In order for you to move your household goods, there must be BOTH an entitlement and funding. If you move BEFORE orders are issued, you will not be reimbursed for your move. Reference Joint Travel Regulations (JTR) Para 010206 and NAVSUP Publication 490 (P.490) Para 3.1

NAVY ASSISTANCE - Customer Service Line: 855-HHG-MOVE (855-444-6683), Email: householdgoods@navy.mil, Visit: www.facebook.com/navyhhg

Personally Procured Move (PPM) - Interested in packing up your belongs and moving it yourself? Ensure you submit a complete package. CLICK TO LEARN MORE

Overseas & Personally Identifiable Information (PII) - Going to or Returning From Overseas? - Part of the shipping process includes clearing US Customs and Border Patrol (CBP). Your PII is included in the manifest developed by CBP. To limit your PII from being compromised, it is recommended that you complete the Vessel Manifest Confidentiality Form which can be found in the “Time to Move - Overseas” section of our site. Click to learn more.

Transporting Your Pets - With careful planning and guidance, Navy families can navigate the logistics of moving with pets, ensuring a smooth and safe transition for every member of the household, including the furry ones. From choosing the right carriers to understanding travel regulations, make your pets' journey is as stress-free and comfortable as possible. Click to learn more.

Check Before Shipping Lithium Batteries - Lithium batteries power countless items, but not all lithium batteries can be moved in your personal property due to chemical, flammable, and electrical hazards. To ensure your property arrives safely during your next move, please read and comply with this important update. Click to learn more.

If it has been more than 120 days, you will need to request a new account due to security requirement. Visit the DPS site to request a new account. Once this process is complete all previous moves will be associated with your CAC. If you run into any issues with reactivating your account, you will need to contact DPS help desk at (800) 462-2176 (24/7).

HHG Brochures

10 Steps to the Move Process:

Learn how to start the move application, what to expect and file a claim, if needed.

10 Steps to the Move Process

Moving Responsibilities:

At both origin and destination, what are your requirements and what to expect from the Transportation Service Providers

Moving Responsibilities

BOATS: Key Information on Moving a Boat

IMPORTANT information on moving a boat

Key Information on moving a boat

Shipping Alcohol:

Get all the information you need to know before shipping alcohol.

Shipping Alcohol

Alcohol Inventory:

Complete this inventory sheet and provide to your local household goods office for review (nothing new to upload - what is on the site is still valid)

Alcohol Inventory

Alcohol Shipment Counseling Worksheet:

Provide local household goods office (nothing new to upload – what is on the site is still valid)

Alcohol Shipment Counseling Worksheet

Professional Books, Papers and Equipment:

Professional Books, Papers and Equipment (PBP&E aka pro gear) – what is authorized, weight limits, spouse approval, etc

Professional Books, Papers and Equipment

CONTACT HHG

Question about your move/entitlements or suggestions/feedback for this website?

Email: householdgoods@us.navy.mil
Call: 855-HHG-MOVE (855-444-6683)
Hours: 0800–1900 ET M-F (excluding federal holidays)

CONNECT WITH HHG

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