In order for you to move your household goods, there must be BOTH an entitlement and funding. If you move BEFORE orders are issued, you will not be reimbursed for your move. Reference Joint Travel Regulations (JTR) Para 010206 and NAVSUP Publication 490 (P.490) Para 3.1
Customer Service Line: 855-HHG-MOVE (855-444-6683) 0800-1900 ET M-F Email: householdgoods@us.navy.mil Visit: www.facebook.com/navyhhg
If you have questions regarding your current shipment, please contact the DoW PPA Call Center at 1-833-645-6683 (Option 1) or email pcscallcenter@mail.mil.
Interested in packing up your belongings and moving it yourself? Ensure you submit a complete package.
Part of the shipping process includes clearing US Customs and Border Patrol (CBP). Your PII is included in the manifest developed by CBP. To limit your PII from being compromised, it is recommended that you complete the Vessel Manifest Confidentiality Form which can be found in the "Time to Move - Overseas" section of our site.
With careful planning and guidance, Navy families can navigate the logistics of moving with pets, ensuring a smooth and safe transition for every member of the household, including the furry ones. From choosing the right carriers to understanding travel regulations, make your pets' journey as stress-free and comfortable as possible.
Lithium batteries power countless items, but not all lithium batteries can be moved in your personal property due to chemical, flammable, and electrical hazards. To ensure your property arrives safely during your next move, please read and comply with this important update.
If you never created an account in DPS (Defense Personal Property System) you will need to register at https://dps.move.mil/cust/standard/user/home.xhtml to start the process. If it has been more than 120 days since you logged into DPS, for any technical issues (CAC certificates, account locked, etc) you will NEED to work with DPS System Response Center at: (833) 645-6683 (833-MIL-MOVE) (24/7) option 2/ usarmy.scott.sddc.mbx.G6-SRC-DPS-HD@army.mil
Question about your move/entitlements or suggestions/feedback for this website?
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