Branch of Service Acknowledgement

Key Things to Assist With Your Move

• Provide your personal email and cell phone number for contact purposes while you are in transit
• Let us know if you need special packing for items like: German Shrunks, gun safes, hot tubs, Mounted animal heads, surfboards, antiques, fragile items, glass/marble tops, etc.

For assistance with completing your move application or entitlements, visit our website at:

https://navsup.navy.afpims.mil/NAVSUP-Household-Goods/Home/

• Email: householdgoods@us.navy.mil
• Call: 1-855-HHG-MOVE (855-444-6683)

Navy HHG Audit

Submit or check status of your Personally Procured Move (PPM):

Website: https://navsup.navy.mil/NAVSUP-Household-Goods/PPM/

Phone: (888) 742-4467

Visit your local Personal Property Office for the below type moves:

• If you are moving personal property as "Next of Kin"
• Summary Courts Officer
• Joint Moves (if you are in two different services, each member creates separate move application).

Navy Military Claims Office

Toll Free: (888) 897-8217

Comm: (757) 440-6315

DSN: 564-3310

Email: NorfolkClaims@navy.mil

Website: www.jag.navy.mil/organization/code_15.htm

Personally Procure Move (PPM)

• Navy members separating in a "non-pay status" are not eligible for an advance payment.
• First-time Movers are not eligible for an advance payment.
• Locations serviced by the One-Time-Only rate program are not eligible to do a PPM.
• All other Navy members must provide a copy of a vehicle rental reservation or Transportation Service Provider’s estimate to be eligible for a funds advance.