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For General Household Goods Audit and Claim Inquiries
 
  1. Once you have gathered all the required documents – don’t forget signatures – submit your complete package via one of the options below:
  1. Email it to:  hhgaudit.ppmclaims@us.navy.mil
  2. Mail it to:
COMMANDING OFFICER
NAVSUP FLEET LOGISTICS CENTER NORFOLK
BUSINESS SUPPORT DEPARTMENT
HHG AUDIT DIVIDSIONCODE 302
1968 GILBERT STREET SUITE 600
NORFOLK VA 23511-3392
 
NOTE 1:  Sending the package by express means will not guarantee Navy HHG Audit receives it faster since all mail is required to go through a military central mail facility.
 
NOTE 2:  Sending your package by email AND mail will not expedite your package being reviewed/paid.  Sending the package both ways, will actually delay the process.
 
  1. If you have questions concerning your audit on a government arranged move or a Personally Procured Move (PPM), we can be reached at:
  1. Email us at: hhgaudit_ppmstatus@us.navy.mil
  2. Call us at: 855-HHG-MOVE (855-444-6683) option 6 7:30 am to 4:00 pm Eastern Time.  If calling from overseas:  757/443-5412 or DSN:  312-646-5412
  1.  If you have been notified of a collection action and have questions, Navy Audit can be reached at:
  1. Email us at:  hhgaudit_collection@us.navy.mil
  2. Call us at:  855-HHG-MOVE (855-444-6683) option 6 between 7:30 am to 4:00 pm Eastern Time.  If calling from overseas:  757/443-5412 or DSN:  312-646-5412

 

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