HHG Webinar Videos

NO ORDERS = NO HOUSEHOLD GOODS SHIPMENTS

In order for you to move your household goods, there must be BOTH an entitlement and funding. If you move BEFORE orders are issued, you will not be reimbursed for your move.
Reference Joint Travel Regulations (JTR) Para 010206 and NAVSUP Publication 490 (P.490) Para 3.1

NAVY ASSISTANCE

Customer Service Line: 855-HHG-MOVE (855-444-6683) 0800-1900 ET M-F
Email: householdgoods@us.navy.mil
Visit: www.facebook.com/navyhhg

PERSONALLY PROCURED MOVE (PPM)

Interested in packing up your belongings and moving it yourself?
Ensure you submit a complete package.

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OVERSEAS & PERSONALLY IDENTIFIABLE INFORMATION (PII)

Part of the shipping process includes clearing US Customs and Border Patrol (CBP). Your PII is included in the manifest developed by CBP. To limit your PII from being compromised,
it is recommended that you complete the Vessel Manifest Confidentiality Form which can be found in the "Time to Move - Overseas" section of our site.

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TRANSPORTING YOUR PETS

With careful planning and guidance, Navy families can navigate the logistics of moving with pets, ensuring a smooth and safe transition for every member of the household, including
the furry ones. From choosing the right carriers to understanding travel regulations, make your pets' journey as stress-free and comfortable as possible.

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CHECK BEFORE SHIPPING LITHIUM BATTERIES

Lithium batteries power countless items, but not all lithium batteries can be moved in your personal property due to chemical, flammable, and electrical hazards.
To ensure your property arrives safely during your next move, please read and comply with this important update.

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DPS ACCOUNT ACCESS

If it has been more than 120 days, you will need to request a new account due to security requirements. Visit the DPS site to request a new account. Once this process is complete,
all previous moves will be associated with your CAC. If you run into any issues with reactivating your account, you will need to contact DPS help desk at (800) 462-2176 (24/7)

VISIT DPS

NAVSUP HHG Webinar Video Series

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