NEXCOM Enterprise

NEXCOM Enterprise

NEXCOM is a Department of the Navy organization with an established Navy chain of command that oversees and provides direction throughout the NEXCOM Enterprise. With the exception of the Navy Clothing & Textile Research Facility and Ship’s Store Program, the NEXCOM Enterprise conducts its operations as a federal non-appropriated fund instrumentality.

The NEXCOM Enterprise is uniquely positioned to effectively sustain the Fleet and military families through its mission sets.

• Navy Exchange (NEX) military retail stores
• Ship’s Store Program
• Uniform Program Management Office
• Telecommunications Program Office
• Navy Clothing and Textile Research Facility
• NEXCOM Hospitality Group

Navy Exchange (NEX)

Navy Exchange (NEX) military retail stores and myNavyExchange.com provide quality goods and services at a savings. The NEX is an important quality of life benefit to active duty, retirees, veterans, DoD civilians, national guard, reservists and family members around the world. NEX locations also provide necessary services to the Navy community including haircare shops, gas stations, mini marts, food outlets, Micro Markets and more. Plus, customers pay no sales tax at any NEX location around the world.

In addition, 100% of its earnings go back to support Navy quality of life programs. Since 1946, a total of over $3.8 billion has been given to Navy MWR!

Ship’s Store Program

Ship’s stores are retail outlets aboard U. S. Navy ships, which sell a variety of items including health and personal care products, snacks, beverages and a limited selection of uniform items.  NEXCOM’ Ship’s Store Program provides policy, technical guidance and administrative assistance to the ship’s stores. The program also oversees shipboard vending, coffee bar operations, barbershops, laundry and Micro Market@Sea prototype stores. Ship’s store profits are distributed to the Navy’s MWR Central Fund to support crew quality of life and the ships’ MWR programs.  Active-duty Navy Supply Corps Officers and enlisted personnel, known as Retail Services Specialists, manage and operate all shipboard retail and service outlets aboard U.S. Navy ships.

The Ship’s Store Program also provides policy, technical guidance and administrative assistance to three Ship’s Store Ashore stores, which are located in remote areas.

For more information, contact Ship’s Store Program at (757) 819-7444.

Uniform Program Management Office

The Uniform Program Management Office is responsible for the execution of the Navy Uniform Program including uniform policy recommendations, product improvement, design change, uniform development and fleet introduction. Its top priorities include availability, continuously improving fit, comfort, safety and durability with the goal of providing 100% customer satisfaction on all uniform items. The Uniform Program Management Office acts as the coordinator of all stakeholders in uniform policy, and has oversight responsibility of all uniform items sold in NEX uniform shops worldwide and online at myNavyExchange.com.

For more information, contact the Uniform Program Management Office at (757) 631-3601.

Telecommunications Program Office

The Telecommunications Program Office (TPO) serves as the Navy’s program manager for unofficial personal telecommunications. The program delivers a wide range of telecommunications services, including Wi-Fi, iPTV, and VoIP, across Navy installations worldwide, including NEX locations, Navy lodging facilities, Morale, Welfare and Recreation facilities, unaccompanied and family housing, hospitals, and schools. In addition, the TPO supports mobile sales services in many NEX stores through NEXConnect, offering high-quality cellular products and services.

For more information, contact the Telecommunications Program Office at (757) 502-7461.

Navy Clothing and Textile Research Facility

The Navy Clothing and Textile Research Facility (NCTRF), located in Natick, Massachusetts, serves as a vital U.S. Navy asset supporting DON’s broader strategic objectives by enhancing operational readiness, mission effectiveness and personnel safety. NCTRF and its multidisciplinary team of scientists, engineers and textile experts serve as a hub for research, development, testing and evaluation of innovative textile materials and clothing solutions for any U.S. Navy mission or operational environment. NCTRF collaborates with various military branches, government agencies, industry partners and academic institutions to leverage cutting-edge technologies and methodologies to advance its efforts. The team’s focus areas include the evaluation of fabrics and clothing systems for key attributes pertaining to fire and heat resistance, water immersion and buoyancy, durability and heat and cold stress. In addition, holding ‘Technical Warrants’ for both U.S. Navy uniforms and general purpose organizational clothing, NCTRF manages their respective quality assurance and certification process.

For more information, contact the Navy Clothing and Textile Research Facility at (508) 206-2739 or Navy Clothing & Textile Research Facility at 10 General Greene Avenue, Building 86, Natick, MA 01760.

NEXCOM Hospitality Group

The NEXCOM Hospitality Group is the Navy’s single provider of government lodging for permanent change of station (PCS), temporary duty (TDY) and authorized leisure travel through Navy Lodge and Navy Inn locations worldwide. These lodging options provide consistent quality, comfort and modern amenities, saving Sailors money while reducing lodging costs for the Navy. Accommodations are available to active-duty service members, reservists, retirees, DoD civilians, and authorized guests. All locations are pet-friendly, based on availability.

Since 1969, Navy Lodge has supported Sailors and their families during PCS travel, earning a global reputation for reliable service, comfort and care. Navy Lodge locations continue to evolve through facility upgrades, standardized amenities and modern operating practices that improve guest experience while maintaining affordability and operational efficiency.

Navy Inn, with more than 59 properties located in 11 countries and territories, serves as the priority government lodging for official military travelers in a TDY status. Navy Inn delivers a consistent, first-class TDY experience focused on convenience, reliability and value. Ongoing modernization efforts enhance in-room and shared spaces and support a more seamless travel experience that meets the needs of today’s military travelers.

Together, Navy Lodge and Navy Inn support operational readiness by providing dependable lodging solutions that reduce out-of-pocket costs, improve traveler satisfaction, and ensure consistent standards across the NEXCOM Enterprise.

For more information, contact the NEXCOM Hospitality Group at (757) 631-6641.