Pearl Harbor

Personal Property/HHG Shipping

NAVSUP Fleet Logistics Center Pearl Harbor has mission responsibility to provide centralized personal property traffic management and quality control services for all the military services in Hawaii. This mission responsibility resulted from the consolidation of personal property shipping activities in Hawaii as directed by the Commander in Chief, Pacific in 1969. By Joint Memorandum of Understanding (JMOU) of February 1,1971, the Joint Personal Property Shipping Office (JPPSO)-Hawaii was established.

The Joint Personal Property Shipping Office-Hawaii provides inbound, outbound (which includes non-temporary storage) and quality assurance operations to military and civilian members of all services, and the US Coast Guard (CG).

In Hawaii each branch of service and the USCG, retain their own personal property counseling office which provides counseling on household goods shipment entitlements.

Arranging Your Move / WWW.MOVE.MIL

Submit counseling applications as soon as orders are received by simply logging on to, and clicking on DPS Registration. The link has a lot of information regarding your move, by clicking on the DOD Service Members and Civilians box. For additional information click on "What's New" on To file a claim or submit a customer satisfaction survey go to the link.

Contact Information - JPPSO / Navy & Air Force Personal Property

The Joint Personal Property Shipping Office and the Navy / Air Force Personal Property, is located in the Moanalua Shopping Center, Navy Aloha Center (Building 2652) on Edsell Street, across from the Ruby Tuesday Restaurant.

Physical Address

4825 Bougainville Drive
Honolulu, HI 96818

Official Mailing Address

Commanding Officer
NAVSUP Fleet Logistics Center Pearl Harbor
Joint Personal Property Shipping Office - Code 800
1942 Gaffney Street Suite 100
JBPHH, Hawaii 96860-4549

Phone Number and Hours

  • Phone: (808) 473-7700
  • Hours of Operation: Mon, Tue, Thu, Fri - 08:00-4:00 Wed - 09:00-4:00

Email Contact: Email
Shipment Management
Storage Management
Vendor Management
Quality Assurance

TSP / Customer Communications

Personal Property Division

Navy personnel in pay grades E5 and below without dependents PCS to vessels home ported in Hawaii should be advised not to ship household goods due to government quarters are available on board the vessel. Navy personnel in pay grades E5 and below without dependents PCS to shore duty should consult their local command instructions concerning authorizations to live off base prior to shipment of their household goods. Geographic Bachelors PCS to Hawaii do not fall under the category of no dependents.

Joint Personal Property Shipping Office (JPPSO)

For shipment status and information, military and civilian members of all services and the USCG may contact JPPSO Shipment Management Division at:

If you are experiencing any problem with your mover during your move, please contact our JPPSO Quality Assurance Branch at (808) 473-7700

Firearms Requirements

Firearms Importation: All personnel arriving in the State of Hawaii with firearms must register them with the Honolulu Police Department (HPD) within 72 hours. In addition, if the Service Member will live in Military or PPV Housing the member must register all firearms with Joint Base Pearl Harbor Hickam Security AFTER registration with HPD. For additional information, please click on the pdf attachment (Hawaii Weapons Registration) at the end of this paragraph.

Vehicle Processing Center (VPC)

For status of your Privately Owned Vehicle (POV) email or phone: 808-670-3095, Toll Free: 855-389-9499, or fax 808-439-6847

Our Headquarters


Connect with NAVSUP Headquarters

  • Facebook Image Link Youtube Image Link Twitter Image Link Linked-in Image Link NEDS Image Link
Guidance-Card-Icon Dept-Exclusive-Card-Icon